Sassa Status Check Appeal

Lodge an Appeal or Check an SASSA Appeal Status

If your application be declined, you will have the right to appeal the SASSA decision by lodging an appeal with the Department of Social Development for each month your application was declined.

SASSA Social Relief of Distress Grant: How to Appeal a Rejected Application

The South African Social Security Agency (SASSA) extends multiple social assistance grants to eligible individuals and families. Among these grants is the Social Relief of Distress (SRD) grant, designed to offer financial aid to those impacted by poverty and unemployment. While the application process for the SRD grant is straightforward, there might be instances where applications face rejection. In such situations, individuals have the option to appeal the decision.

Things to Consider Before Appealing for SASSA SRD Grant

Before initiating the appeal process, it’s crucial to comprehend the valid reasons for doing so. These reasons encompass:

1. Insufficient Information: Ensure the provision of accurate and complete information in your application.
2. Alternative Income Source: Confirm that your regular income does not surpass R595 per month.
3. Existing SASSA Grant: It is not permissible to receive multiple SASSA grants simultaneously.
4. Identity Verification Issues: Double-check the accuracy of your ID number, name, and surname.
5. Other Government Benefits: Assess your eligibility for other government benefits.
6. Age Limitations: Adhere to the age requirements (18-60) for SRD grant eligibility.
7. Fraudulent Activity: Avoid engaging in activities that may be perceived as fraudulent.
8. Employment and Income Tax Contributions: Be mindful that income tax contributions could impact eligibility.
9. Discrepancies with Department of Home Affairs’ Records: Ensure that your details align with Home Affairs records.
10. Current Recipient of Another Social Grant: Ineligibility may apply if you are already receiving another social grant.
11. Deceased Status on Home Affairs Database: Verify your status on the Home Affairs database to avoid complications.

Who to Appeal SASSA Grants?

To initiate an appeal for an unfavorable decision on your SRD grant application, follow these steps:

1. Visit the official SASSA appeals website.
2. Input your South African ID number and the phone number used during the initial application.
3. Request a PIN, which will be sent to your registered phone number. Enter the PIN to proceed.
4. Choose the specific month for which you intend to appeal the SRD grant application decision.
5. Clearly articulate the reason for your appeal, citing factors such as incomplete or inaccurate information, technical errors, or a change in circumstances.
6. Submit your reconsideration request after providing all necessary details. A confirmation message will be displayed upon successful submission.
7. Await the outcome of your appeal. SASSA will review your request along with supporting documentation, and you will be notified of their decision.

Process & Timeline for SASSA Appeals

To enhance the likelihood of a successful appeal, adhere to these crucial timelines:

1. File your appeal within 30 days of receiving the rejection notification from SASSA.
2. Exercise patience, as the appeal process may take up to 90 days for processing.

During this waiting period, numerous applicants have experienced positive outcomes with their appeals, leading to the reinstatement of their SRD grant payments.

Submite Reconsideration Request Each Rejected Month

If your SRD grant application faces rejection for multiple months, SASSA recommends submitting distinct reconsideration requests for each month you believe was unfairly denied. It is crucial to meticulously review each instance of rejection and explore the potential eligibility for the grant in each applicable month. SASSA encourages applicants to persist in filing reconsideration requests, even if they have already submitted one for a previous month. This proactive approach significantly boosts the chances of securing grant payments for all eligible months.

How to Check the Online Status of SASSA Appeals?

To check the status of your SASSA appeal, you can use one of the following methods:

1. Appeal Status Check Online for SASSA:
– Visit the SASSA SRD Grant website and navigate to the “Appeals” section.
– Create an account or log in using your ID number and the mobile number registered with SASSA.
– Select the “Check Appeal Status” option.
– Enter your ID number and the phone number used during the application process.
– Your current appeal status will be displayed on the screen.

2. Contact SASSA Call Center:
– If you encounter difficulties checking your appeal status online, contact the SASSA call center.
– Provide your ID number and the phone number used during the application process.
– A SASSA representative will assist you in checking your appeal status.

If your SRD grant application is rejected, you possess the right to appeal the decision. Ensure compliance with the valid grounds for appeal and follow the steps outlined by SASSA. By pursuing reconsideration for each rejected month and regularly checking the appeal status, you enhance the likelihood of securing the SRD grant payments.

Dear SRD applicant,

  • Have you applied to SASSA for the Covid-19 SRD on their electronic platform,
  • Did you get a notification that your application was rejected?
  • Do you disagree with that decision?

If you answered “YES” to all 3 questions, you may, within a period of 30 days but not exceeding 90 days, appeal SASSA’s decision to the Independent Tribunal for Social Assistance Appeals (ITSAA). To do so, follow these steps:

  • Double check that the information you provided to SASSA, which is reflected on the SRD DSD Appeal Electronic Platform is complete and correct.
  • Where necessary, update your contact information by clicking on this link. This is very important in the event that your appeal is successful. If your appeal is successful the Independent Tribunal will direct SASSA to initiate the payment of the Covid-19 SRD directly to you and accordingly need to have your correct contact information.
  • After updating your information on the link provided, if applicable, click “Save” and thereafter you will be automatically redirected back to the SRD DSD Appeal website to continue to lodge your appeal.
  • Appellants or their proxy will have to confirm that they have read and accepted the clauses in the Declaration and Consent Documents.
  • Click “Submit” and look out for the confirmation message on the page that your application was submitted successfully.
  • Please note, an appeal application needs to be lodged in relation to each month where a person is rejected by SASSA, if in disagreement with the decision.

Appellants are reminded that the income threshold for insufficient means, as contemplated in the regulations, is R350 per person per month

You can obtain the status of your appeal on this website. Failure to lodge an appeal for each month that the Covid-19 SRD application was rejected by SASSA will result in the original decision sustained.
The decision of the Independent Tribunal is the final decision and no further internal recourse will be available. If the applicant is not satisfied with the decision of the Independent Tribunal, the appellant may approach the High Court for judicial review as provided for in the Promotion of Administrative Justice Act, 2000 within a period of 180 days.

The Social Relief of Distress Grant

You can obtain the status of your appeal on this website. Failure to lodge an appeal for each month that the Covid-19 SRD application was rejected by SASSA will result in the original decision sustained.
The decision of the Independent Tribunal is the final decision and no further internal recourse will be available. If the applicant is not satisfied with the decision of the Independent Tribunal, the appellant may approach the High Court for judicial review as provided for in the Promotion of Administrative Justice Act, 2000 within a period of 180 days.

Contact South African Social Security Agency SASSA

Phone No

012 312 7727

Address

Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA) Private Bag x 901, Pretoria, 0001

Fax

086 534 3124 or 086 216 371

FAQs for SASSA Status Check Appeals

The Social Relief of Distress (SRD) grant provided by the South African Social Security Agency (SASSA) offers financial assistance to individuals and families affected by poverty and unemployment.

Your application could be rejected due to various reasons such as insufficient information provided, exceeding the income limit, receiving other SASSA grants simultaneously, identity verification issues, and more.

Before appealing, make sure you understand the eligibility criteria and reasons for rejection. Check for accuracy in the information provided, ensure compliance with age limitations and other government benefits, and avoid any fraudulent activity.

Ensure that all information provided in your application is accurate and complete. Double-check your identity verification details, income sources, and any existing SASSA grants you may be receiving.

The required documents for the appeal may include proof of income, identity verification documents, and any additional information requested by SASSA.

The duration of the appeal process may vary, but SASSA strives to process appeals as quickly as possible. You can check the status of your appeal online or by contacting SASSA directly.

Yes, you can apply for other government benefits if you meet the eligibility criteria, but make sure to inform SASSA about any changes in your circumstances.

Certainly, you can appeal if your SRD grant application is rejected.

Anyone whose application for a SASSA grant, such as the Social Relief of Distress (SRD) grant, has been rejected can initiate an appeal if they believe the decision was unfair or incorrect.

If your SRD grant application is turned down for multiple months, submit separate reconsideration requests for each month it was rejected unfairly.

You can easily check your SASSA appeal status online on the SASSA SRD Grant website or by contacting the SASSA call center.

Yes, if your SRD grant application is rejected for multiple months, it is recommended to submit distinct reconsideration requests for each month you believe was unfairly denied. This increases the chances of securing grant payments for all eligible months.

The appeal process may take up to 90 days for processing. During this waiting period, applicants are encouraged to exercise patience while their appeals are reviewed.

If you encounter difficulties checking your appeal status online, you can contact the SASSA call center. Provide your ID number and the phone number used during the application process, and a SASSA representative will assist you in checking your appeal status.

If your SRD grant application is rejected, you have the right to appeal the decision. Make sure to comply with the valid grounds for appeal and follow the steps outlined by SASSA. By pursuing reconsideration for each rejected month and regularly checking the appeal status, you increase the likelihood of securing the SRD grant payments.